About Renewal by Andersen’s Green Diamond Award
This award reflects exemplary customer satisfaction. It is presented to local affiliates that receive the highest scores on the company’s Homeowner Satisfaction Surveys conducted during the previous year. To be given this special recognition, the affiliate must meet or exceed certain criteria.
A local affiliate is awarded the Green Diamond Service Award if it is able to accrue satisfactory responses from homeowners after having their replacement windows installed. In particular, it must have met or exceed a minimum customer rating of 95 in response to this question: “How likely would you be to recommend Renewal by Andersen to a friend or neighbor?”
What This Means for Us
The Green Diamond Service Award validates our efforts to give our customers the best window replacement experience possible. Ever since we started, we have been up to the task of bringing Renewal by Andersen’s Signature Service, which combines an exclusive product, a simple yet superior process, and the best people in the industry.